Showing posts with label virtual libraries. Show all posts
Showing posts with label virtual libraries. Show all posts

Wednesday, October 21, 2009

Method #9 IM Chatty

Chat is not a new concept to me. I have tried it years ago and again most recently in various webinars and with a text referencing service that we are involved in called MyInfoquest. When the MyInfoquest libraries meet online for meetings, we use a combination of audio, online, and chat features. It is pretty high energy keeping up with all the various mediums and conversations. When I first tried chat years ago, it was not easy and I did not like it. Now that I have had more training and experience it is a lot easier. Chat/IM in libraries adds a whole new dimension of service. It fits in well with virtual library service. Though we do not currently offer this type of service we do plan to in the future. Currently we encourage people to drop by, call, or send us an email. We also have a Facebook, Twitter, and blog accounts to interact with people as well. After reading about Meebo, I think that would be a great way to start the IM/Chat service because you don't have to be tied to any certain account, it appears to interact with any of the services.

Saturday, October 17, 2009

Method # 8 Let's Get Sociable!

Social networking sites are a great way to interact with others, including connecting with past and present colleagues and friends, making new friends, and keeping in touch with family. In regards to libraries it is an excellent way to reach out to both library users and nonusers alike to promote libraries. It would be great if someday everyone would either be physical or virtual library users and social networking is the way to make that happen. In regards to privacy concerns between private and professional life in an online environment, there is nothing wrong with combining the two as long as the personal information that you share does not reflect poorly on your employer. It is also important to remember that anything that is put into the online environment can be read by anyone. Our library is currently using social networking tools including Face Book, Twitter, Ning and a blog. We also have almost 5,000 people signed up on the library listserv. We plan on using more social networking tools in the future. It can be very time consuming but it is time well spent to promote libraries. I currently post my weekly library newsletter on our various sites once a week unless I get emails that let me know someone is following our tweets or wants to be added as a friend. I appreciate the various discovery exercises given on the TSLAC 2.0 because it enabled me to learn about other organizations and groups that I would like to join and follow. One thing that I really like about social networking is that others can learn about what you are doing when you sign up to keep up with what they are doing. Next thing you know many people are learning new things from each other!http://www.facebook.com/home.php?#/profile.php?id=1131775397&v=wall